Privacy Policy – V4Edu Solution

Last Updated: January 3, 2026

V4Edu Solution (“V4Edu”, “we”, “our”, “us”) is committed to protecting the privacy and personal information of users (“you”, “your”) who access or use our website www.v4edusolution.com (hereinafter referred to as the “Platform”).

This Privacy Policy explains how we collect, use, store, process, disclose, and protect your information when you visit our Platform or use our services related to NEET counselling, college guidance, predictors, educational content, and related services.

1. Legal Basis & Consent

This Privacy Policy is an electronic record under the Information Technology Act, 2000 and rules made thereunder. By accessing or using our Platform, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy and provide your free, informed, and unconditional consent for the collection and processing of your information.

If you do not agree with this Privacy Policy, please do not use or access our Platform.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you register, fill forms, request counselling, or contact us:

Full name
Mobile number
Email address
Date of birth
Gender
Address, city, state
Academic details such as NEET score, rank, and preferences
Payment-related information (processed securely via third-party gateways)

Note: We do not store your debit card, credit card, UPI, or banking credentials.

2.2 Non-Personal Information

IP address
Browser type and version
Device type and operating system
Pages visited and time spent
Referring URLs
Approximate geographic location
Language and time-zone preferences

2.3 Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze traffic, improve services, and personalize content. You can manage or disable cookies through your browser settings. Disabling cookies may limit certain features of the Platform.

3. Purpose of Collection & Use

Providing counselling and educational services
Responding to your queries and requests
Sending counselling updates, alerts, and notifications
Improving website performance and user experience
Conducting analytics and internal research
Sending marketing communications (with consent)
Preventing fraud and ensuring platform security
Complying with legal and regulatory obligations

Authorized counsellors and service partners
Technology service providers (hosting, analytics, CRM)
Payment gateways for transaction processing
Government or legal authorities when required by law

All third parties are bound by confidentiality and data protection obligations.

5. Data Storage & Security

Your data is stored in secure electronic systems. We implement reasonable technical, administrative, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure.

6. Your Rights & Choices

Access your personal information
Correct or update inaccurate data
Withdraw consent
Opt-out of marketing communication
Request deletion of your data (subject to legal requirements)

7. Account Closure & Data Retention

Upon account closure, your personal information will be deleted or anonymized, except where retention is required to comply with legal or regulatory obligations.

8. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are intended for users above 16 years of age.

10. Communication & TRAI Compliance

By providing your contact details, you authorize us to communicate with you via call, SMS, WhatsApp, or email, even if registered under DND, as per TRAI guidelines.

EU/EEA users may exercise their rights by contacting info@v4edusolution.com.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.

13. Contact Us

V4Edu Solution
Website: www.v4edusolution.com
Email: info@v4edusolution.com
Working Hours: Monday – Saturday | 10:00 AM – 7:00 PM